Support
DRAFTThis page is a first draft awaiting legal review. It is not final and may change before Go N Stop! is released.
Last updated November 10, 2026
Stuck, short of coins you paid for, or bothered by another player? Write to us:
Tell us your handle (like @sunny) and what happened. We aim to reply within two working days. Reports about other players are reviewed within 24 hours.
Where do I get the app?
Go N Stop! is coming soon to the App Store, for iPhone and iPhone Duo. It is not available yet. When it is, the button on the home page will take you there.
A friend sent me an invite link
An invite link looks like gonstop.com/j/K7M2QD. With the app installed, opening the link on your iPhone takes you to your seat at that table. You can also type the 6-character code into the app, or look a code up here. A code stops working when its table closes: ask your friend for a new one.
Reporting or blocking someone
- Report a message, a player, a handle or a group name from inside the app. We review every report and act within 24 hours: we remove what breaks the rules, and we mute, suspend or ban the account behind it.
- Block a player to hide their chat and stop their invites, friend requests and gifts.
- Swearing is allowed in chat. If you would rather not read it, turn on “Soften swearing” in the app’s settings.
- If something needs our attention right away, write to support@gonstop.com. If you are in danger, contact your local emergency services first.
The full rules are in the Terms of Use.
Coins
- Coins have no cash value. They cannot be cashed out, sold or exchanged for money or anything else, and we will never ask you to pay anyone but Apple.
- Every new account starts with 10,000 coins, and there are free coins in the app every day.
- Ran out? Once a day, a player with fewer than 100 coins can take a free refill, called 개평 (gaepyeong). Nobody is locked out, and you never have to buy coins to keep playing.
- You can send coins to a friend as a gift. Gifts are final, and they may never be sold.
Purchases and refunds
- Coin packs are In-App Purchases. Apple takes the payment.
- Paid, but the coins did not arrive? Close the app and open it again. If they are still missing, write to us with your handle and the order number from Apple’s receipt email.
- Refunds are decided by Apple: ask at reportaproblem.apple.com. When Apple refunds a purchase, its coins are taken back out of the balance.
I lost my connection in the middle of a round
The game plays your turns for you so the table is not left waiting, and you can come straight back in. The round is settled as it was played.
How do I play?
The app has a rules guide, hints you can switch on, and a practice game against Nelly that costs no coins. The home page has a short introduction to the cards.
Deleting my account
In the app: Me, then Delete account. It removes your profile, handle, friends, coins and decks, and it cannot be undone. If you cannot get into the app, write to us and we will help. The Privacy Policy says what is kept afterwards.